Welcome to the Help Center
Get quick assistance and answers to all your queries here.
Ticketing and Reservations
Park Rules and Regulations
Amenities and Accessibility
Special Events
Emergency Procedures
Customer Support
Frequently Asked Questions
Tickets are available exclusively at the park entrance. For advance bookings, please contact us.
Yes, some rides have age and height restrictions for safety reasons. Please check the specific ride information on our website or at the park.
Our park is open from 9 AM to 7 PM, but these hours can vary seasonally. Please check our website for current opening hours.
Outside food and drinks are not allowed in the park, Don't worry we have a variety of dining options available inside the park.
Parking is complimentary free, and we offer 100 car parking spaces, including designated spots for guests with disabilities.
Please report lost items to our Customer Support or visit the Lost and Found section located near the park entrance.
Pets are not permitted, with the exception of service animals for guests with disabilities.
Yes, we offer discounts for groups of a certain size. Please contact our Customer Support for more details.
We provide various accessibility services, including wheelchair rentals and accessible restrooms. Please visit our Amenities and Accessibility section for more information.
We strive to keep all rides operational; however, for maintenance or safety reasons, a ride may be temporarily closed. We apologize for any inconvenience and suggest enjoying the many other attractions available.